About Products
  • Products are an individual record that represents an item that can sold to a Prospect, Customer or Partner.
  • Products can exist in multiple price books with different pricing.
  • Recurring Products must be divisible by 12, and are setup using their monthly amounts.
  • Product elements should start at the top (Product) and roll down.


About Price books
  • Price books are a specific collection of products that can have different products.
  • Price books are used for specific internal teams, and/or for specific customers. Price books can be permissioned, so only certain users have access to them. 
  • Products can exist in multiple price books.