• First, it's good idea to ensure the important Product related fields are available on your layout. While there are more fields, these key fields are the most important. An * asterisk designates it is very important to ensure you have selected the correct value.
    • Has Tier*: Activates Tier Pricing calculations for this product.
    • Product Grouping*: This field is used to group values on the Order Schedule.
    • Quantity Field*: Designates which field to use when calculating Tiers. Quantity uses "Quantity" and Block uses "Block Quantity"
    • Recurring*: Designates if this is subscription product that will continue to renew after each subscription period.
    • Approval Level: Designates a numerical level that is populated on the Quote Line Item and can be used for rolling up to the Quote.
    • Entry Rank: Use this to rank certain products to the top of the Quote entry list.
    • Exclude Percentage Calculation: If checked, this will exclude this product from being added to percentage based calculations.


Creating Products (Individually)

  • Click on the Products tab in SFDC. The tab may be visible on your tab ribbon, or you may need to click the ‘+’ sign to locate it. The location is dependent on your user settings.
  • From the Product homepage, click ‘New’.
  • Once you’ve entered the product details, click “Save”.  


Creating Products (API) 

  • Use your favorite data loading tool, such as Workbench or DemandTools to import new products.


Adding a Price to the Product

  • Enter the price, this should be the monthly or annual amount for recurring items, or the per unit of measure value other non-recurring items.  
    • Monthly Subscription + recurring example: if the price is $6,000/year, $500 should be entered if you plan on using monthly prices
    • Annual Subscription + recurring example: if the price is $6,000/year, $6,000 should be entered if you plan on using annual prices
    • Services non-recurring item: if the product is $100/hr, $100 should be entered here 

NOTE: in a separate article we cover adding products to a Price Book.