If a product is being replaced with a new product, the following process will ensure a smooth transition.

  1. Create the new product with the new details
  2. Add the new product to the appropriate active price books
  3. Put the name of the new product in the “Maps To” field of the old product. This ensures that any future automation will map to the new product.
  4. Leave the old product active, but mark it as "Admin Only'

Note: Products that are used in a Quote can never be deleted. Products that have never been used can be deleted.