About this Report:
This report captures the trend of your Renewal Percentages, including both Customer/Contract Counts and $ Values.
- Renewal $ Percent = Total $ Value Booked for Renewals / Total $ Value Expected for Renewals
- Renewal # Percent = Total # of Customers Renewed / Total # of Expected Customers to Renew
How to use this Report:
Use this report to measure your churn rates for Renewals in Customer Counts and dollar values. It's not uncommon to see <100% Customer Renewal # Percent, and >100% $ Renewal Percent.
