If a product is to no longer be sold, or being end of life'd, the path will vary depending on prior sales of the product.


  1. The product has never been sold before:
    • Simply deactivate the product from the Pricebook, and at the product level.
  2. The product has been sold previously, is on Booked orders and Future Renewals:
    • Leave the old product active, but mark it as "Admin Only'