FAQ

Application Permissions and Roles
In addition to assigning licenses, users will need to have the appropriate permissions. Review the table below, and then assign the correct permissions. ...
Wed, 20 Nov, 2019 at 9:15 AM
What's the difference between Standard Special Terms & Special Terms?
Special Terms is a free-form, rich text field that can be changed on a Quote by Quote Basis. Standard Special Terms provides an avenue for d...
Thu, 8 Sep, 2016 at 6:03 AM
How should I use the different types of Language and Terms?
You have multiple options for displaying "Language" on your Order Schedule/Quote output. Terms: Selectable on the Quote Level, but languag...
Sat, 3 Sep, 2016 at 8:16 PM
How do I select a Renewal Term?
The term of your automatically generated Future Renewals can be standardized in the Setup page. Under the "Mappings" subtab and the "Transa...
Fri, 27 Dec, 2019 at 6:39 AM
How do I upload a logo for my Template?
The Order Schedule Template editor automatically queries for image files in your Salesforce "Static Resources". To add a logo, follow these step...
Thu, 8 Sep, 2016 at 6:18 AM
Can I add fields to the Opportunity Creation Screen?
NOTE: The process for the standard vs Enhanced Opp Wizard is different. Please take note below to the two different versions. ENHANCED WIZARD PROCESS...
Thu, 2 May, 2019 at 2:21 PM
Can I add fields to the Quote Creation Screen?
Absolutely! To add additional fields on the Quote Creation Screen, follow these steps. Setup-->Customize-->Quotes-->Field Sets Create...
Thu, 8 Sep, 2016 at 3:34 PM
How can I add my custom fields to a Quote I clone?
Adding your own custom Quote fields to a cloned quote upon cloning is as simple as creating a "Field Set" and creating a new Button on the Qu...
Wed, 21 Sep, 2016 at 1:54 PM
Why do I get Invalid Record Type when Booking Orders?
If you receive the error message "Invalid Record Type" while using the "Book Order" Button, you need to make sure the user trying to B...
Mon, 26 Sep, 2016 at 7:47 PM
Can I add fields to the Quote Entry Screen?
Absolutely! To add additional fields on the Quote Line Entry Screen, follow these steps. (To add fields for admins only, see this article.) Setup-->...
Thu, 3 Jan, 2019 at 9:23 AM